The deeds office is a vastly complex and daunting system to master. It takes Conveyancers years to fully understand not only the process of conveyancing but also the internal workings of the Office. This is a brief overview of the process we as Conveyancers follow when we arrive at lodgement and beyond.
Step 0: Instruction
Conveyancers, from time of receiving the instruction to time of lodgement are simply preparing everything that needs to be lodged in the Deeds Office. Rates clearance certificates, powers of Attorney, Transfer Duty receipts and more, correcting incorrect information and dealing with lost title deeds – all of these are requirements to lodge a matter and transfer a property in the Deeds Office. A lot of work goes into making sure every step is followed properly so that, when it comes to the deeds office, delays are minimized.
Step 1: Lodgement
Once everything is ready, the transfer documents are “Lodged”. Every component of a transfer has to be lodged at the same time. A simple cash transaction with no existing bond over the Property is the easiest – it is only one file handed in. If a bond is being registered over the property, the bond registration file is handed in simultaneously with a transfer file (we call these linked files “simuls”). There are thus two files in one batch. If we have an existing bond over the property, it must be cancelled, and a bond cancellation file will be lodged in that same batch. We therefore can have a batch of three files for an ordinary transaction (Transfer, Bond Registration, Bond Cancellation) and it is not uncommon for batches of tens of files for multiple linked transfers, bonds and bond cancellations.
Here is where a potential delay occurs. Each “simul” can be attended to by different Attorneys. Attorney A will do the Transfer, Attorney B will do the Bond Registration, and Attorney C will do the Bond Cancellation. If one of these Attorneys is not ready with their matter, it will delay the other Attorneys. Thus, dealing with a Conveyancer that is specialized in all three areas and has been instructed to attend to all three can speed up the process, as matters can be attended to internally rather than having to liaise with other Attorneys via correspondence.
Lodgement entails simply handing the entire batch of documents in as one batch to the Lodgement Counter. This is done in the morning. A lodgement clerk will capture the day’s lodgements onto the Deeds Office Tracking System or DOTS so that the entire batch can be tracked on its journey through the many different parts of the Deeds Office. All these files can then be tracked with barcodes. The batches will then be divided up and randomly assigned to examiners – the next stage.
Distribution is where the batches are sent back to after every step. So, after lodgement, the batch moves to distribution, who then give it to Examiner 1, who gives it back to distribution, who gives it to Examiner 2, who gives it back to distribution, who gives it to Examiner 3… etcetera. Thus, in this process, distribution is a “half step” between all of the below.
Distribution is unfortunately the source of many delays for the whole process. Distribution has a quota that prevents them from processing more batches in a given day.
Step 2: Junior Examiner (Level 1)
The files are then given to Junior examiners who then examine the entire batch with a fine-toothed comb looking for any errors or problems with the documents lodged. Examiners are skilled at picking up the minutest of mistakes. If an error is found, the examiner will then Reject the file, which unfortunately means the entire batch is rejected. Each examiner has their own office in the various floors where they sit and, quite literally, examine documents.
Step 3: Senior Examiner (Level 2)
Once the junior examiner has completed their examination, the batch will move to a senior examiner who will cross-check the batch. Senior examiners are even more experienced at finding mistakes.
Step 4: Assistant registrar (Level 3)
The final level of examination is that of an assistant registrar. These examiners are even more senior and experienced than the Juniors and Seniors. They also have the privilege of sitting in the execution hall to execute deeds.
This step is however optional. Should Examiner Level 2 be satisfied with the documentation presented, they may pass the batch and send it to Prep without sending the batch to Level 3. However, if the Level 2 Examiner is unsure of something in the batch, but not confident to outright reject the batch, it may be sent to Level 3 as a “Final Authority” on the matter.
Step 5: Preparation or Prep
The batch is given back to the relevant Attorney who must then attend to any notes or queries raised. If there are no notes nor queries then the batch is ready to be handed in for Execution. Examiners will leave “prep notes” which is a request by an examiner to the conveyancer to make small amendments that don’t warrant a rejection. For instance, a recent requirement is for all conveyancers listed on the Power of Attorney to have their Legal Practice Council numbers filled in. Since this is a relatively new requirement, the examiners will not reject a deed for omitting it, but will instead leave a prep note that requests them to fill it in.
Aside from prep notes, the Attorney must make sure they are ready to proceed. This usually means making sure all financials are in place and that there is no other reason to hold off on registering the matter. If every Attorney in the batch is ready to “proceed” then the batch is handed back in for execution. However, it can and does happen that one Attorney in the batch is not ready and can hold the others up.
Attorneys also do not have as much time as they would like to wait to hand in for execution – the Deeds Office will stamp a date onto that batch that reads “must be registered by” and this date will only be 5 business days after being handed back to the conveyancer. If we do not register by this day, the batch automatically rejects.
When a rejection does occur the does not go to Prep but rather goes to the Attorney’s delivery box with a big “R” placed on it. It is up to the Attorney to pick up the rejections, take them back to the Firm, correct the reason the deed was rejected and re-lodge the batch. That means, if the batch is rejected, we start from step one, going back to lodgement, distribution, Level 1, etcetera.
There is a way to get a rejected deed back into the system as soon as it is rejected, however in Pretoria, the only time a registrar will grant corrective maintenance is when they, as the examiners/deeds office, have made a mistake and it is brought to their attention. For instance, if they were to reject a deed on the basis that the parties’ marital status was incorrect, but it was in fact correct on the documents, then we can ask for corrective maintenance.